Spanish Speaking Virtual Assistant – Post-Closing File & Operations Support

When your evenings are yours, focus comes easier.

Precision work. Clean systems. A career that runs smoothly.

Your workday wraps up on time, leaving space for evenings that actually feel like your own. During the day, you’re keeping mortgage operations clean, accurate, and organized—finalizing post-closing files, refining system data, and supporting financial reporting. It’s detail-driven work in financial services, built for professionals who value structure, clarity, and steady career growth.

Job Description

As a Spanish Speaking Virtual Assistant – Post-Closing File & Operations Support, you will support the Director of Operations and post-closing team by finalizing loan files, maintaining accurate system records, updating data in Arive LOS, and assisting with reporting and operational tasks after reconciliation is complete.

Job Overview

Employment type: Indefinite term type contract
Shift: Day shift, Monday to Friday (Weekends Off)
Work setup: Onsite, Colombia

Exciting Perks Await!

• 5 days work week
• Weekends off
• 20 vacation days in total
• Prepaid medicine
• Fully customized Emapta laptop and peripherals
• Indefinite term type contract
• Direct exposure to clients
• Career growth opportunities
• Diverse and supportive work environment
• Prime office locations in Bogotá and Medellín
• Unlimited upskilling through Emapta Academy courses

The Qualifications We Seek

• At least 1-5 years of experience in mortgage, financial operations, reporting, or virtual assistant roles
• Strong Microsoft Excel skills, including pivot tables, formulas, and formatting
• Highly organized, detail-oriented, and able to work independently
• Familiarity with Arive LOS is a plus
• QuickBooks experience or general budgeting and financial literacy preferred
• Comfortable using tools such as ChatGPT, Trello, Google Workspace, and internal communication platforms for daily task reporting

Tools & Software

• Arive LOS (preferred)
• Microsoft Excel (required)
• Microsoft Teams (video calls)
• RingCentral (calls and internal texting)
• Trello, Google Sheets, or memo-style reporting tools
• QuickBooks (preferred)

Your Daily Tasks

• Review and finalize post-closing loan files after completion by the post-closer
• Ensure all final documents are correctly named, organized, and uploaded to shared drives and Arive LOS
• Perform data validation and system updates in Arive, including fee accuracy, loan data fields, and checklist completion
• Reconcile revenue entries using purchase advice and closing documentation
• Pull and format daily, weekly, and monthly reports from Arive into Excel for operational tracking
• Assist with QuickBooks entries, budget tracking, and expense categorization as needed
• Maintain internal task logs using tools such as Trello, shared Google Sheets, or memo-style updates
• Support the Director of Operations on reporting, budgeting, file accuracy, and systems optimization projects

About the Client

Joining this team means working with a well-established U.S. mortgage organization known for its structured processes, attention to detail, and commitment to operational excellence. The business supports end-to-end mortgage workflows, placing strong emphasis on clean data, compliant post-closing files, and reliable financial reporting. You’ll work closely with senior leadership, gain hands-on exposure to U.S. mortgage operations, and play a critical role in keeping systems accurate, organized, and scalable—making this an ideal environment for professionals who value clarity, accountability, and long-term career growth.

Welcome to Emapta Colombia!

At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.

Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.

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